Click on one of these tabs to open a listing of step-by-step procedure guides or click on Home to return to the main page.
 
Choose a procedure? Set Up a New Individual Account Set Up a New Business Account Set Up a New Account for a Ported Number Add New CTN to an Existing Account Add New CTN (Ported) to an Existing Account
Choose a procedure? Add or View Memos   
Choose a procedure? Run a User Detail Report Run a Usage Summary Report
Choose a procedure? View Campaign History   
Choose a procedure? CDMA Lock Key Lookup   
Choose a procedure? Change Address or Contact Phone Numbers   
Choose a procedure? Change Contact & Language Preferences   
Choose a procedure? Change CTN/Area Code Splits   
Choose a procedure? Utilize Group Manager   
Choose a procedure? Equipment Changes   
Choose a procedure? Find an Account   
Choose a procedure? Log On Associate Management Change Password
Choose a procedure? Login to Datascape Logout of Datascape Perform Account Inquiry in Datascape Process a Prepaid Wireless Activation Payment Process a Prepaid Wireless Replenishment Payment Void or Reverse a Payment End of Day Reconciliation
Choose a procedure? Apply a One-Time Charge   
Choose a procedure? Complete a Port Query   
Choose a procedure? Change CTN Price Plan Change to BAN Price Plan Change Price Plan BAN to CTN Add or Change a CTN level Feature  Add or Change a BAN level Feature Add Unlimited Family Messaging and Mobile Internet Plans  Add Unlimited Family Messaging and Mobile Internet Plans (Existing Customers)
Choose a procedure? Renewals with Subsidized New Equipment Renewal with Non-Subsidized Equipment Renewal without Equipment